top of page

Value proposition


At One Pacific Dispute Resolution (OPDR), we epitomise excellence in Alternative Dispute Resolution (ADR) within Australia, providing an unmatched array of conflict resolution services.

 

Our distinctive strength lies in the exceptional cadre of Accredited Mediators, Negotiators, Crisis Intervenors, and Trauma Informed Redress Facilitators that define OPDR.

 

Operating strategically in key Australian capitals, OPDR brings forth specialised proficiency across diverse spheres.

Comprehensive Solutions: OPDR's influence goes beyond conventional ADR. We embrace Restorative Practices and Trauma Informed Redress, ensuring comprehensive resolutions with a balance of expertise and cultural competency.

Why OPDR? Unmatched Expertise: Our skilled team excels in traumatic, intercultural, multiparty conflict resolution realms. Two of the senior partners are recognised as Fellow of the Resolution Institute, 2 have been awarded mediator of the year by the Australin ADR awards and the Principal was award by the Australian Institute of Disaster Resilience Awards for the projects delivered after the Black summer Bushfires

Extensive Reach: With a strategic presence in major Australian capitals, we provide accessible and localised solutions. Tailored Approaches: OPDR customizes methods to suit the distinct needs of each case. Cultural Sensitivity: Proficiency in culturally sensitive matters, such as Native Title disputes, sets us apart. Healing-Centric: We prioritise healing and growth through Trauma Informed Redress and Restorative Practic

Introduction for first responders

confronting dispute in 5 steps

STEP ONE

Who: Identify the source of the conflict.

 

Carefully map out who is involved (or should not be involved) regarding the dispute,

To clarify the information you need, use a series of questions to identify the cause, like:

  “When did this all begin?”

  "Who was impacted"

  "Who else is involved?"

  "Who needs to know"

  "Who can support us"

  “Do you see a relationship between that and this   incident?”

Obtain everyone's contact details if you do not already have it.


You need to give both parties the chance to share their side of the story so intially you may need to speak to them separately in a space they feel safe.

 

It will give you a better understanding of the situation, as well as demonstrate your impartiality.

 

As you listen acknowledge you are listening to them and encourage them to continue to open up to you. 

Community Education

Conflict need not escalate or weigh your down.

 

What are the pros and cons of 'out of court settlement?' and how can I get the basic skills to resolve conflict?

Our award winning practitioners are available as content experts for media, academia, conferences, school and institutions

"When talented and diverse groups function together they produce rich and creative ideas.

 

Yet, the same process can also result in conflict and tension.

 

It is our belief that conflict is a necessary and useful part of life when handled productively."

United Nations Ombudsmans Office

bottom of page